Cancellation Policy
Our Cancellation Policy explains the process and conditions under which customers can cancel their orders. Key points include:
- Timeframe for Cancellation:
Customers can request order cancellation within a specified timeframe (e.g., 24 hours) from the time of purchase. After this period, cancellations may not be possible if the order has already been processed or shipped.
- Cancellation Procedure:
To cancel an order, customers must contact our customer support team through email, phone, or the provided contact form. The order number and relevant details will be required for verification purposes.
- Refund for Cancelled Orders:
If the cancellation request is approved within the allowable timeframe, customers will receive a full refund to their original payment method within a certain number of business days (e.g., 5-7 business days).
